In accordance with the Privacy Act 1988, Cigam IT has adopted and is bound by the ten (10) National Privacy Principles established by the Federal Privacy Commission and set out in the Act - see www.privacy.gov.au.

Cigam IT considers all personal, sensitive and health information of clients, suppliers, providers, partners and prospective employees (considered Cigam IT’s “consumers” under the Act) to be private and only uses information collected and recorded to fulfil the mission of Cigam IT.

In abiding by the National Privacy Principles Cigam IT will:

• collect personal, sensitive and health information by fair, lawful and non-intrusive means
• only use information collected for the provision of quality IT Support. In addition, information may be collected and recorded to satisfy Cigam IT’s legal obligations
• not disclose or distribute personal, sensitive or health information collected from its consumers without the consumer’s specific consent or unless required to do so by law. Cigam IT may distribute aggregated statistical information for reporting purposes, but information that is personally identifying will not be disclosed to third parties
• disclose, with consent, from time to time, personal, sensitive and health information to others for administrative and support purposes. This includes to individuals within Cigam IT and people providing services to Cigam IT, including specialist contractors & technicians
• take reasonable steps to ensure information collected is accurate, complete and up-to-date
• take reasonable steps to protect personal, sensitive and health information held from misuse, loss and unauthorised access, modification or disclosure

If a consumer believes that any of the personal, sensitive or health information held by Cigam IT regarding them is inaccurate, incomplete or out of date, they have the right, in accordance with the provisions of the Act, to make any updates or corrections.

Privacy issues arising within Cigam IT are to be discussed on a confidential basis with individual Senior Managers. Alternatively, if an individual believes that their privacy has been breached and this matter is unable to be resolved by the above mentioned methods, a complaint may be made in writing to the Managing Director, Cigam IT.

If you would like further information about the way Cigam IT manages the personal information it holds, please contact Cigam IT:

Email: admin@cigamit.com.au
Phone: 07 5437 0700
Postal address:
Attention: Managing Director
Cigam IT
PO Box 143
Wurtulla QLD 4001